| vtribes Features & Benefits |
When it comes to building long-term, profitable web sites, vtribes has raised the bar once again.
Compare us to any solution on the market and you'll quickly discover what vtribes Members already know...
"There is no comparison!" |
vtribes gives you everything you need to build, manage, and grow your very own online community portal without spending thousands of dollars hiring programmers to perform research, trying to build everything from scratch or taking months, even years, to launch. Save yourself time and money! We've done all the hard work for you!
Social Networking
· Community members with similar interests connect and grow
· Keep members engaged and coming back
Increase Revenues
· Tap directly into your customer base for product development
· Sell products, services, advertising, event tickets and more...
Deep Customer Insight
· Easier Identification of customer needs
· Customer-focused Product development
· Increased Customer Lifetime Value / Higher Customer Retention
· Instant Consumer feedback / Identify and engage Advocates & Detractors
· Ability to quickly enter the conversation
Competitive Insight
· Ability to prime market for market introductions
· Demonstrate openness, transparency
· Demonstrate customer focus
Knowledge Management
· Grow body of information about your products
· Owning and leading the conversation in your industry
· The 'place to go' for information about your space - trusted vendor
Improve Customer Support
· Reduce Support Costs
· Customers helping Customers
· Integrated Online/Offline Support
· Fire Management and Damage Control
|
Content Management & File Protection |
 |
WYSIWYG Page Publisher/Editor Update and manage content without knowing a lick of HTML.
Quickly add new pages, update text and images, and publish content to your site as easily as typing a letter.
An easy graphic interface allows you to rapidly develop pages, manage your online images with the built-in image manager and set permissions and viewer preferences.
Site Pages Categorize your site content into easily managed site pages. Site pages function as HTML pages would within your template or with a click of a drop down option you can create pages with unique templates within your site. Site pages can also contain other script functions, framed pages, flash or other media.
Site News Update your membership on the latest community happenings with easy-to-manage Site News Publisher. An excellent tool to share announcements of new features and content on your site with guests and members. News items include headline and published date. This content can be easily integrated into your newsletter as well!
Article Publishing Create a searchable, categorized listing of your articles for fast access and syndication. Feature your Newest Articles, the Most Popular Articles and allow your members to "Rate this Article". Articles can also include relevant links to additional resources. vtribes lists categories as links so that you can send users directly to an article category, allowing for easy customization.
Rapid Content Development with Custom Site & Content Templates Take publishing into your own hands with this set of flexible templates that are easily modified for your own needs. Built-in Style Sheets allow you to change the entire page look with one click.
Change your logo, section names, colors, link and text styles with any off-the-shelf HTML editor You can change the look and feel of your site to match your company brand and make a completely customized website that matches perfectly from one page to the next without having to match pages slogging through tedious code.
Save time and streamline your web-content maintenance process Manage content from any web browser with a internet connection. Allow others to have limited access to contribute or edit content.
Control Access Levels for Everything Allows guests (unregistered members) to see some of the site and then prompt them to subscribe to get inside the member's only areas. You decide what your visitors get to see for free and what they have to pay for.
|
Member Management / Subscription Sales |
|
Paid or Free Trial Subscriptions Y ou can have a trial period that automatically converts trial memberships to fully paid memberships. vtribes allows you to offer a free subscription or a reduced fee trial membership.
PayPal and Authorize.net Integration These payment options eliminate the need for a merchant account and charge anywhere from 2.95% to 4.95% of your recurring subscription sale with little or no monthly fees. The easiest way to enable real-time credit card sales without the risk and hassle.
*Ask us about integration with your preferred processor or payment gateway with Authorize.net
5 Paid Access Levels: You're in complete control of what your visitors can see. Create certain areas that are only for members while allowing guests or registered users limited access to certain areas. This allows you to tease your guest or registered user with premium content and entice them to become a paid subscriber.
Self-admin for Member Preferences and Profile Customizable features that gives value to members and keeps them returning
Member Directory A community feature that allows members to communicate and network with each other. Studies show that features of this type increase retention rates by adding value.
List, edit, suspend and delete members easily Makes it possible for you to quickly search and delete or edit members saving you time.
|
Registration & Password Automation |
|
Automated Subscriber Registration One of the most important features of a dedicated membership system is the ability to completely automate the process of member registration.
Optional Authentication of Member's eMail before First Access Completely eliminate bogus eMail addresses with built-in authentication feature. Create a clean list of subscribers for further eMail communications and marketing.
Automated Password Retrieval Automatically handles the #1 customer support issue for you and gives you more free time.
"Remember Me" function allows users and members to return without logging in every time (1 week cookie) Users will return more and find more value to your site when you make it easy for them to access the member's area with this function.
|
Flexible Site Design Control |
|
Rapid Site Development with Customizable Template System Take publishing into your own hands with this set of flexible templates that are easily modified for your own needs. Built-in Style Sheets allow you to change the whole page look with a few clicks of the mouse.
Customize your site look based on access level Change your navigation, advertising, content access and look for each membership access level.
Change your logo, section names, colors, link and text styles with any off-the-shelf HTML editor You can change the look and feel of your site to match your company brand and make a completely customized website that matches perfectly from one page to the next without having to match pages slogging through tedious code.
|
RSS Content Syndication & Aggregation |
|
Website Content Syndication Integrated one-click content syndication makes it simple for you to broadcast your content to other sites and readers to increase your site traffic, brand, public relations and sales.
Syndicated Content Publishing A quick and easy way to add relevant content to your site. Find blogs, news feeds and other content to not only increase your site value, but also provide more content for your search engine optimization efforts.
|
Categorized Resource Link Directory |
|
Structured Categories Add value for your members by providing related links in a structured, easy to navigate format.
Cloaked Affiliate Links Perfect for creating another income channel by including affiliate links in your directory.
|
HTML / Text Newsletter Publisher |
|
Quickly Create an Opt-in "Digest" Newsletter of Your Most Popular & Recent Content A unique feature that is not offered in any other other software solution (that we can find).
Automatically Publish Your Content Through Newsletters Send a weekly or monthly opt-in update newsletter to members with a digest of your recent news and other content.
Customize Your Newsletters With Your Own Messages Add your own additional content (ads, message, etc) and eMail with a single click.
|
Customer Support Ticket System |
|
Customer Support System Makes Providing Quality Support Easy
Your visitors / members can create tickets via your site and reply back to the responses received from staff members.
Each ticket is assigned a unique ticket id and tracking number.
Create unlimited departments with unique eMail notifications.
Easy administrator monitoring.
Numbered support tickets means easy tracking via phone or web.
Ticket originator and admins can change ticket status and view reply threads
Sort / filter support tickets by department and current status.
Visual alert improves identification of tickets needing attention.
Contents of the support ticket can be read in the notification eMail. Even works with most eMail-enabled mobile phones!
|
Flash or Static Banner Ad Management |
|
Sell or manage your own web site ad campaigns.
Ads can be static gif/jpg, animated gif or Flash.
Set ads to track click-thru.
|
Sales Page Editor & Split Testing |
|
Manage multiple visitors sales pages.
Edit your sales pages using the built-in WYSIWYG Editor.
Built-in Split Testing allows you to test multiple sales pages to see which one converts better.
|
Podcast Publisher |
|
Create Podcast Channels - an audio content series. Imagine a radio station, training series or other timed release of content that will provide even more value to your community.
|
Automated Digital Download Sales |
|
File, Software and ebooks Downloads (fee-based or free) Digital files downloads can be used to generate additional profit by providing downloadable ebooks, forms, reports or software with embedded affiliate codes.
It is also great for providing free bonuses as a subscription or membership incentive.
|
Tags |
|
Content Keywords - Tags are keywords that identify and classify web content. Think of tags as external keywords that can be added to and searched on by your users.
|
Friends |
|
Members and Subscribers friends list integrated with Blogs and Member/Subscriber Profiles. Extend social networking power to your membership by allowing them to add friends lists and follow each others blogs and forum posts. Users can track when their friends are online and communicate directly via the forums or private messaging.
|
Private Messaging |
|
Send Private Messages to your Members and Subscribers. Members and Subscribers can send private messages to each other.
|
Member Directory |
|
A searchable directory of members and subscribers. Users can opt-in to including profile details and pictures enhancing the online community for all.
|
Member Profiles |
|
Customizable profiles for members to share information about themselves with others in the community. Great for networking!
|
Whos Online |
|
Lists members and subscribers currently logged in and online.
|
Full-featured Forums |
|
Discussion Forums One of the best tools to build your community. Use Forums to provide personal coaching, communication and information like FAQ's.
Forum Features Key features include creating unlimited public, private and read-only forums, fast search and sort functions, eMail replies and member messaging. Forums can be controlled by access level - provide private forums for subscribers.
|
Sequential Autoresponders |
|
Sequential Autoresponder Account Included Send automated series of emails to your members on sign-up, as a separate training or communication tool or as a sales/marketing incentive.
|
Media Gallery |
|
Create albums of images and/or media files. Document off-line events, showcase products, clients or community efforts.
Auto-thumbnailing and rating system built-in
|
Polls / Surveys |
|
Create Polls and Surveys to find out what your members want. Gather helpful marketing and development information by using this feature. Easily create and maintain multiple polls and surveys while preventing anyone from voting twice.
|
Blogs |
|
Site Blogs will improve search engine rankings, create easily syndicated content that keeps your membership and guests coming back. In addition, you may choose to allow paid/registered members to create their own blogs! User generated content is one of the key factors in vibrant, sustainable communities. Blogs provide a robust, invaluable way for your members to participate in the community fully, showcase themselves and create a network with other members.
|
Membership Driven Navigation |
|
Assign a different template for each membership level.
Each membership level can have it's own navigation path.
|
Event Calendar |
|
The built-in calendar allows you to remind your members about important events. Color code and categorize events for easy access for your members and team.
Built-in reminders let your members get reminders via eMail.
|
High-Powered Web / Data Servers |
|
cPanel Hosting Control Panel
Intel(R) Dual 2.4 GHz Xeon(R) Processors
POP3 eMail Server, FTP, MySQL, phpBB, WebMail
|
Top-Tier Data Center and Bandwidth |
|
Our new "Best in Class" Data Center means the lowest ping times, lowest latency, and best redundancy available.
vtribes's Premier Server Network Partner has joined eight (8) different Tier one backbone providers together to form the best network infrastructure in the industry.
The backbone border routers are Juniper M20's and the fully redundant switching layer comprises a certified six pack design of Cisco" 6500 series switches. All access switches in the datacenter are Cisco" 2950 series switches designed for maximum performance and uptime availability. Our current backbone provider list running the BGP4 protocol is listed below.
All are GigE Connection (1000Mbps) or Dual GigE Connection (x2):
- UUNet
- Level 3
- Verio
- Time Warner
- Global Crossing
- Allegiance Telecom
- Above Net
- Sprint
The Data Center facility infrastructure starts with several diverse OC48 SONET fiber rings, providing the basic connectivity to eight different Internet access carriers.
The 35,000 square foot datacenter is state of the art. The bare essentials are:
- A preaction dry-pipe sprinkler system with 580 smoke detectors and a VESDA contaminate system to create a full proof fire prevention system.
- 23 - 26 ton Data Aire down flow air conditioners designed to run in complete redundancy formaximum cooling.
- 6 - 500KVA Powerware UPS battery backup systems with 90 batteries each (540 total) for up to 80 minutes of UPS battery backup power.
2 - Cummins backup generators:
- 1.5Megawatt 16 cylinder diesel with a 2200 gallon diesel fuel tank
- 1.0Megawatt 12 cylinder diesel with a 2000 gallon diesel fuel tank. We can operate for 15 days on generator power without a refuel.
Couple these generators with three input electrical feeds to two different city grids and uptime guarantee on power is 100%.
|
Website Maintenance & Reporting |
|
3 Administration Levels (Editor, Contributor & Webmaster ) Allows you to be in complete control, or allows you to give certain limited control to assistants, content partners or your webmaster.
Easy to read graphical web-based display Makes reading your stats easy without a complicated user manual or interpretation guide.
Private message posting within Content Area Editor notes allow full control of content within your team. Approve content before it's posted, leave administrative notes and tracking for better content management.
Web-based Backup System Know your website is always safe and secure.
Export Members Database in CSV Format And easily upload your list to other databases.
| 
